Privacy policy

PRIVACY STATEMENT

----

Section 1 - How we handle your information:

When you choose to buy from our store, we want to assure you that we handle your personal information with care. As you go through the purchasing process, we collect details like your name, address, and email address. Additionally, while you explore our store, we automatically receive your computer's internet protocol (IP) address to better understand your browser and operating system.

With your permission, we may also reach out to you through email to share updates about our store, introduce new products, and keep you informed. Your trust means a lot to us, and we appreciate the opportunity to enhance your shopping experience.

Section 2 - Consent

When you share personal information with us to finalize a transaction, verify your credit card, place an order, or organize a delivery or return, we consider this as an implicit agreement for us to collect and use your information solely for that specific purpose.

If we ever seek your personal information for a secondary purpose, such as marketing, we will either directly request your explicit consent or offer you the opportunity to decline.

How can you revoke your consent?

Should you have a change of heart after opting in, you are free to withdraw your consent at any time. Feel free to get in touch with us to indicate that you no longer wish to be contacted or for us to continue collecting, using, or disclosing your information. Your preferences matter, and we are here to respect and accommodate them.

You can contact us at:

info@ware.solar 

or mailing us at:

Ware.solar
6929 Hollow Oaks Cir. Salt Lake City, UT 84121

SECTION 3 - Disclosure

We might need to share your personal information if it becomes necessary by law or in the event of a violation of our Terms of Service.

Section 4 - Shopify

Our store is proudly hosted on Shopify Inc., which furnishes us with a robust online e-commerce platform, facilitating the sale of our products and services to you.

Your data is securely stored through Shopify's data storage, databases, and the overall Shopify application, all of which are housed on a secure server protected by a firewall.

Payment:

If you opt for a direct payment gateway to finalize your purchase, Shopify securely stores your credit card data, employing encryption in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is retained only for the necessary duration to complete the transaction. Once the transaction is finalized, your purchase information is promptly deleted.

All direct payment gateways adhere to the stringent standards outlined by PCI-DSS, overseen by the PCI Security Standards Council, a collaborative effort involving major brands such as Visa, Mastercard, American Express, and Discover. These requirements ensure the secure handling of credit card information by our store and its service providers.

For a deeper understanding, we invite you to peruse Shopify's Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy). Your trust is of utmost importance to us, and we want you to feel confident in the security measures implemented to protect your information.

Section 5 - About third-party services we work with

At our core, we prioritize transparency and your privacy. Typically, the third-party providers we engage with collect, use, and disclose your information solely to perform the services they offer us. However, it's essential to note that specific third-party service providers, like payment gateways and transaction processors, have their own privacy policies concerning the information required for purchase-related transactions.

We encourage you to familiarize yourself with the privacy policies of these providers so that you can understand how they handle your personal information. It's worth mentioning that some providers may operate in a different jurisdiction than either you or us. If you decide to proceed with a transaction involving a third-party service provider, your information may be subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. For instance, if you're in Canada and your transaction is processed by a U.S.-based payment gateway, your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you navigate away from our store's website or are redirected to a third-party site or application, please be aware that you are no longer governed by our Privacy Policy or the Terms of Service on our website.

Regarding Ware.solar's occasional use of the AdRoll display advertising network, we want you to be informed. AdRoll helps us collect visitor data on our site to serve targeted display ads on other platforms. If you wish to learn more or opt-out of this advertising, please refer to AdRoll’s privacy policy or use this link to opt-out directly.

Effective 7/29/2019: The personally identifiable information you provide, along with details about your order, may be combined with other information available from our records and other sources. We also use Pixel Tags to gather additional insights into your browsing experience. This information is utilized to enhance our future marketing efforts and provide you with a more personalized and timely brand and shopping experience. It may also be shared with third-party service providers assisting us with marketing and with other marketers offering products or services we believe may interest you. If you prefer that your name and address not be shared with other marketers, please reach out to us at info@ware.solar. We value your trust, and your preferences are important to us.

Outbound Links

Clicking on links within our store may lead you to external sites, and it's important to note that we are not accountable for the privacy practices of these other websites. We strongly recommend that you review their privacy statements for a clear understanding of their policies.

Concerning Google Analytics:

To gain insights into our site's visitors and track page views, our store utilizes Google Analytics. This assists us in understanding our audience and the content they find engaging.

Section 6 - Security

In safeguarding your personal information, we employ prudent measures and adhere to industry best practices to prevent any inappropriate loss, misuse, access, disclosure, alteration, or destruction.

When you share your credit card information with us, it undergoes encryption through secure socket layer technology (SSL) and is stored with AES-256 encryption. While no method of transmission over the Internet or electronic storage is entirely foolproof, we diligently adhere to all PCI-DSS requirements and implement additional industry standards widely accepted for enhanced security. Your trust is paramount, and we are committed to maintaining the utmost protection for your sensitive information.

Section 7 - Cookies

Listed are the cookies that we use. They are listed here so you that you can choose if you would like to opt-out of cookies or not.
_session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc).
_shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider’s internal stats tracker to record the number of visits
_shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer.
cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart.
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
PREF, persistent for a very short period, Set by Google and tracks who visits the store and from where

Section 8 - Age of consent

When you use this site, you confirm that you have reached the age of majority in your state or province of residence, or alternatively, that you are of the age of majority in your state or province of residence and have given us with consent to permit any of your minor dependents to use this site.

Section 9 - Future changes made to this policy

We want to let you know that we may make updates to this privacy policy at any time, so we encourage you to check it regularly. Changes and clarifications become effective immediately upon being posted on the website. If there are significant alterations to this policy, we will notify you here to ensure you are informed about what information we collect, how we use it, and any circumstances under which we might disclose it.

In the event that our store undergoes acquisition or merges with another company, please be aware that your information may be transferred to the new owners. This is done to ensure continuity in providing you with products and services. Your understanding and continued trust are greatly appreciated.

Contact information and Questions

If you wish to: access, correct, amend, or delete any personal information we have about you, express a concern, or simply seek more information, please feel free to reach out to our Privacy Compliance Officer. They can be reached at info@ware.solar or by mail at:

Ware.solar

6929 Hollow Oaks Cir

Salt Lake City, Utah

United States

84121

Your satisfaction and peace of mind are important to us, and we are here to assist you in any way we can.

----